Articles Posted in Insurance

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Hey Brian! As a lawyer, you must hear some crazy stories. (TRUE).

You probably have lots of strangers calling you every day, wanting to discuss their legal problems (TRUE).

What are some of the most commonly asked questions of you (GOOD QUESTION).

As an injury lawyer, we hear of, and see lots of crazy things; lots of sad things; and lots of things that you just can’t make up. Some of these stories, I’m not at liberty to share with the general public.

Regardless of the severity of the injury, one thing that ties most clients together are their questions and concerns for their respective cases. From Toronto to London to Peterborough, client questions are generally the same. Just shows you that geography, race, culture, creed; it doesn’t really matter. People are people, and they share many commonalities regardless of your background, upbringing, or the mechanism and nature of the injury.

So, without further a due, here are some of the most commonly asked questions we here from inquiries to Goldfinger Injury Lawyers.
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The laws continue to get tougher and tougher on accident victims in Ontario for no apparent reason.

Why?

It’s not like the victim of a drunk driving accident did anything wrong. So why is it then that innocent accident victims are being treated like criminals at every turn when dealing with large insurance companies? Is this the new reality?

It seems this way because it really is this way.

When No Fault Accident Benefits were introduced in Ontario circa the 1980’s, it was introduced as “consumer protection legislation” intended at helping accident victims recover from their injuires. In plain English, the laws were created and intended to PROTECT and ASSIST the CONSUMER (that’s you), in your time of need.

There was a contract in place between insured and insurer. The driver would pay premiums to the insurer. In return, should the driver need the insurer’s assistance, the insurer would step in and provide benefits to their insured so they could get back on their feet to business as usual.

So where did things go wrong?
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This week’s entry comes straight from the Toronto Injury Lawyer Blog reader mailbag.

Question: Goldfinger: Love the Blog. Hate the new head shots. But seriously, my wife and I are looking at getting insurance. You know. We were curious about life, disability, critical illness etc. You see it all. What should we be looking out for when buying our insurance. Best Regards JJ + PJ
Well JJ and PJ, thanks for your question. Always nice to hear from our readers.

NOTE: Lawyers don’t sell insurance. We sue insurers after they’ve denied your claim.

For starters, buying insurance is not an easy decision. For starters, I could count of a million things more exciting than insurance to spend your hard earned dollars on. On top of that, insurance can be expensive.

Secondly, have you ever read an insurance policy? They’re long, boring, and very difficult to understand. You really need to be a lawyer to truly understand what they’re trying to say. And even then, some clauses and and definitions contained in those policies are subject to one’s interpretation. Any ambiguity contained in a policy will be interpreted in your favour: BUT: do you really want to have to retain a lawyer and fight in Court for years and years over benefits, when you could have just saved the trouble and hassle and received them now? That’s just a big pain in the you know what; not to mention all of the unnecessary stress and anxiety which might come with involved in being in litigation with a large deep pocketed insurance company. Hey: sometimes it’s necessary. That’s what we’re here for.

Here are a few tips I’ve learned from litigating life insurance, disability insurance and critical illness insurance policies throughout the years.
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It’s an unscientific fact that insurance companies don’t like fibromyalgia claimants. It makes no difference of the context of that fibromyalgia claim. It could be for your short term disability claim, long term disability claim, slip and fall or car accident.

Don’t take it personally. It’s not YOU they don’t like. It’s your symptoms, injuries, and what they stand for.

Here’s the harsh reality about fibromyalgia. It won’t show up on an x-ray, CT scan, MRI or any other fancy objective scan. There are trigger points but those don’t show up on computer tests. Insurance companies LIKE those sort of tests. It puts your injuries in to a black and white context. If it’s there on the scan and visible to the naked eye on a computer screen, then you have it and you’re likely suffering from it. If your injury doesn’t show up on the scan, then it doesn’t exist. It’s probably a figment of your imagination, or a way for you to lie in your attempt to deceive the insurance company.

It makes it much easier for an insurance company to lump your claim in to a simple formula that an unskilled, and untrained adjuster can follow. If the claimant has an ankle fracture, then he/she is entitled to “X” amount of dollars. If the claimant has a broken femur then he/she is entitled to “Y” amount of dollars…And so forth. I hope you get the picture.

The moment that your injuries cannot be put in to a simple mathematical and easy to understand equation is the moment that the insurance company needs to think and take a better look at your claim. When the insurance company has to slow down its operations for your claim, it hampers their productivity and profits. This is NOT good for their business.

The problem is that fibromyagia cannot be put into a simple mathematical equation and cannot be looked at from a “black and white” perspective. There’s a lot of grey area when dealing with these types of claims.
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Our office’s Toronto Injury Lawyer Blog has been a huge success at educating the general public about how car insurance works, how the Courts work with respect to personal injury claims, and all sort of other helpful information for accident victims, disability claimants and their families.

Our law firm prides itself on using easy to understand language to get the message across. We know that not everybody is comfortable reading hard to understand legal terms or “legalese” as we call it.

This has been a big week for car insurance law in Ontario. So much of the law involves politics. Believe it or not, politicians through our government create the laws we live by.

We vote for politicians, who in turn, have the power to make, break, or change laws. We often write about politics in the Toronto Injury Lawyer Blog because decisions made at Queens Park have a major impact on personal injury law.

A few months ago, the Provincial Government introduced some radical changes to the Insurance Act. This is the piece of legislation which deals directly with how car accident law, and accident benefit law works. The changes were brought in very quickly, without any prior notice or debate. They were just passed through without the general public really knowing. You can read our previous blog post here posted on December 18, 2013.
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While Canada was glued to their TVs watching Latvia play their version of a prevent defence in American Football, or an ultra conservative soccer defence, another story creeped up which caught my eye.

Today’s front page of the Globe & Mail had a story about Canadian Doctors being urged by 8 medical societies to reduce medical tests in order to save money.

Here is a copy of that Globe & Mail article.

The gist of this article states that Canadian doctors are wasting their time and money on unnecessary tests. All of these tests are a burden to the Canadian health care system. Imaging for complicated headaches, and lower back pain are seen as some of those unnecessary tests. Treatment for “minor” head injuries is also on the list. Just ask Sidney Crosby. No head injury is minor.

Tell that to some of my car accident and chronic pain clients. It would likely make them sick to their stomachs. Ever wait for an MRI? The wait period is months long (unless you get really lucky), and the time you get is very firm. Miss it, and you’re sent back to the bottom of the wait list. Months and months more of waiting around. The best is when they call you in for an MRI at 2AM or some other absurd time.
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We receive many calls every week from people who have been denied their Long Term Disability Benefits, by private disability insurers such as Great West Life, SunLife, Manulife, Standard Life, Industrial Alliance, SSQ, Co-Operators, Empire Life, RBC Insurance and others.

People want to know what to do after they’ve been denied.

Denial, or termination letters are often lengthy detailed letters which include the provisions of your LTD policy, the definition of the term “disability” based on the policy, excepts from medical records or medical reports, along with the insurer’s reasoning to deny or terminate benefits.

After these long winded reasons are provided, the insurer will also then include ways that you can appeal their decision. Statements like you have 90 days from the date of this letter to appeal this decision through our Appeals/Investigation Committee are common. People call our law firm in an absolute PANIC stating that they’re under the gun and that their opportunity to appeal the claim is fast approaching.

What I tell these people is NOT TO WORRY, and NOT TO PANIC. These internal reviews or internal appeals are often a waste of time and energy. Here’s why Continue reading →

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You know which stories made HUGE headlines in 2013 and which continue the trend in 2014?

Municipal Politics!

In Peterborough, Mayor Daryl Bennett was suspended from the Peterborough Lakefield Police Services Board for conduct unbecoming a Board Member. He was accused of all sorts of shenanigans involving hiring and the funding for the police. He was suspended even before he had a hearing, which I found rather odd.

In London, Mayor Joe Fontana was charged with FRAUD by the RCMP! This had to do with allegedly using City funds for his son’s wedding. Yikes! In addition, a number of municipal Councillors held an alleged covert backdoor meeting at a bar called Billy T’s which cost City of London tax payers around $100,000 in legal fees.

And who can forget Toronto Mayor Rob Ford who was all over the news with his crack scandal, Sandro Lissi trial, drug tape, and now the Steak Queen Patois drunken rant. Amazing stuff!

To say that it wasn’t a good year for local mayors is an under statement. Or, perhaps it was a great year for them?!?

When you think of a mayor, you want to think that person is honest, intelligent, hard working and credible. You want to think that they’re in municipal politics for all the right reasons: to help people and help the city/municipality with its daily affairs. Above all, you want that person to be trustworthy.
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We received quite the response from a recent Toronto Injury Lawyer Blog post dealing with trends in long term disability claims. The response was so overwhelming, we thought that we would futher explore those new trends in long term disability law and policies, along with other things which you ought to know when advancing your claim.

The first thing which you should know about making a long term disability claim is that with the exception of a bad faith claim, a claim for mental distress, along with a punitive/aggravated damages; these claims are essentially claims for your BENEFITS. The amount of what those benefits are is defined by your policy of insurance. This means that if your policy sets out that your monthly disability benefit amount of 66.67% of your pre-disability net income (which amounts to lets say $2,100/month), then your monthly disability benefit is $2,100/month.
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When we think of injury or disability, the first thing which comes to mind are objective injuries. These are the sort of injuries which are obvious to the naked eye.

Often, a picture of a person in a cast, a person in a wheelchair, or using a crutch comes to mind. We think of broken bones, lost limbs, blood and gore.

What we don’t think about are the injuries we cannot see.

We don’t think about depression, anxiety, chronic pain, loss of memory, fatigue or any of a number of other countless symptoms which are subjective.

The distinction between what is a subjective injury, and what’s an objective injury is crucial to understanding many long term disability claims. Why is this distinction important?
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