Articles Posted in Mediation

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So, you’ve been hurt or injured in an accident.

You retain a personal injury lawyer (hopefully Brian Goldfinger or one of our team members at Goldfinger Injury Lawyers).

The case is running smoothly.

How and when will my personal injury case settle?

These are great questions! Let’s start by answering the easier question first.

When will my personal injury case settle?

The straight forward answer is that personal injury cases take time. There is little rhyme or reason as to when a case will settle. We tell all of our clients that the time which a case will settle varies, and is unpredictable. A personal injury lawyer cannot snap his/her fingers and command that a case settle for a certain amount of dollars. That’s just now how personal injury cases work. The only thing we know for sure is that cases take time to settle, so don’t expect anything to happen quickly; although sometimes things do happen quickly! You never know. And that’s the scary thing, but that’s also the exciting thing. You never know when you get a pleasant call from your personal injury lawyer presenting you with an offer. The next thing you know, you’re deep into negotiations and a deal gets done. Case closed.

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Cases can settle in a lot of different ways.

They can settle minutes before trial in a Courtroom.

They can settle by email late at night.

They can settle a day after a long mediation which failed because a party had a change of heart.

There’s no predetermined formula as to how cases settle outside of Court. Personal injury lawyers, and defence lawyers have many tools at their disposal to achieving a settlement, if that’s the desired result for their client.

One of the most effective, and most widely accepted tools is mediation.

Mediation is a party centred method of dispute resolution which takes place in a less formal environment than a traditional courtroom. It’s basically a really fancy legal word for a meeting with all of the decision makers to focus on getting the case settled. What’s nice about mediation is that during the mediation, all of the lawyers and adjusters are focusing (or are supposed to be focusing!) on that one particular file. That’s a very good thing considering this singular focus on one specific case for an extended period of time doesn’t happen all too often for lawyers. They often jump from case, to case, to case throughout the course of a day.

There are lots of other benefits to mediation which I won’t go into too much detail about, but here are a few for quick reference:

  • It’s less expensive than going to trial
  • It’s faster than going to trial. You can get a mediation date much faster than you can secure trial dates.
  • Completing a mediation is faster than running a personal injury trial.
  • It’s private and confidential. Nothing said at mediation can, or will be held against any of the parties. That means that the discussions and offers are without prejudice.
  • The result at mediation is instantaneous following the conclusion of mediation compared to completing a trial and waiting for the Judge’s reasons which may take weeks, or months, to be released.
  • The end result of mediation (settlement or failed mediation) cannot be appealed. A trial verdict can be appealed, which adds further cost and delay to the conclusion of the case.
  • All of the decision makers are in the room so that the parties get to decide their destiny. This provides the parties with a certainty of outcome, rather than leaving things to chance in the hands of a Judge or Jury

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Before you get offended, I know that COVID is still around and people are still getting sick. But not quite as sick as they were in 2020/21. We understand a lot more about the virus than we did before,  and we have returned to gathering. Hence the title.

Today, our personal injury law firm settled a car accident case at mediation. It was a global mediation, meaning that both the tort claims (pain and suffering agains the at fault driver) and the accident benefit claims were at issue.

The mediation took place over Zoom. Between the adjusters, mediators and lawyers, there were 9 participants to the mediation.

All of this is not unusual.

Before Zoom, a mediation involving 9 participants would have required 1 main room, along with 2-3 breakout rooms. It would have needed some sort of catered lunch. It would have taken place at a hotel. One party lived in Penetanguishene, another in Grand Bend, another in London and others in the GTA. All of the parties would have needed to travel to a central location for the mediation; and perhaps stay overnight. The travel costs and room booking fees for all of the parties would be high; and would increase in the cost of the mediation and litigation.

Instead, all of the parties were able to do the mediation from the comfort of their own home; or offices. There was no need for anyone to leave early to catch a train home. Sometimes, those “leave early” to catch a train times worked out quite well. It forced the parties to cut to the chase and put out their best numbers earlier on in the process.

When the mediation was over, all of the 9 parties hit the “Leave Meeting” button on their screens and we were all back to where we all started. No travel time incurred or lost. Everyone was able to move on to their next task.

Leaving that mediation, I couldn’t help but think about the ways we conducted mediations before the Pandemic. There are a lot of moving parts for a mediation. Getting 9 people under the same roof in the same City or Town was never easy. Parties were always late for one reason or another. Whether it was traffic, bad weather, train or flight delays, or simply getting lost. That was the norm.

Nowadays, the norm for mediation delays in the Zoom era is poor internet connections which seem easier and much quicker to fix.

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Marshall McCluhan coined the term “the medium is the message“.

This means in plain terms, without introducing a PHD thesis on the issue, that chosen method of communication to broadcast a message has a significant impact on how the message is received and understood. It’s almost to say that the way that the message is communicated (print, tweet, TV broadcast, radio), is just as important as the content of the message itself.

This notion that “the medium is the message” is very important when considering the impact which COVID-19 has played on our Courts and how personal injury claims are being litigated today.

This first struck me in the early days of COVID, after my first virtual discovery and my first virtual mediation. I had not done a virtual discovery, or a virtual mediation prior to COVID. Virtual proceedings were the exception and not the rule. It was expected that lawyers and their clients would meet in person for these earmark events in a personal injury case. Sometimes, an insurance adjuster would not be able to attend in person. They would be available over the phone. This was frowned upon because everyone was expected to be there; particularly for a mediation. But sometimes unfortunate life events would happen which prevented an in person attendance. We would proceed nonetheless and hope for the best.

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12 weeks or so and counting of “lockdown” or “kinda quarantine” depending on who you ask. It’s been difficult for everyone. From doctors, to dentists, to lawyers, to tennis pros, teachers, PSWs, general labourers, hospitality staff; you name it. The only people I know who are succeeding, if you can call it that; are those people in the video conference industry. If you work for a company which runs or services video conferencing platforms, I suppose you are busy. Also busy are likely those people who manufacture and distribute PPE. Regrettably, most of those factories are overseas, but that’s another story all together….

So; what’s it like to be a personal injury lawyer during the days of COVID?

It’s not that things have totally shut down. Things are just moving at a much slower pace in a different fasion that personal injury lawyers, defence lawyers and insurance adjusters are used to.

It’s certainly not easy. It’s particularly not easy if you aren’t tech savvy. In fact, if you are a technophobe (someone who isn’t capable or handy with technology), you likely cannot really practice law or get much done during the age of COVID.

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My 3 year old son has a song he sings in nursery which hits home for practicing personal injury law in the age of COVID. It goes a little something like this:

ZOOM ZOOM ZOOM

We’re going to the moon

ZOOM ZOOM ZOOM

We’re going to the moon

If you wanna take a trip; climb aboard my rocket ship

ZOOM ZOOM ZOOM

We’re going to the moon

Here’s the harsh reality of practicing personal injury law in Ontario in the age of COVID. Plaintiff lawyers are trying to make things happen and push cases along. Some defence counsel are as well, while others are not. Why would defence lawyers push to have a case move forward? Justice delayed is justice denied. It might be in their best interest to enjoy this slow down given that there aren’t stiff penalties or functional courts to adjudicate disputes. Courts and tribunals are closed save for “urgent” matters along with some non-urgent over the counter matters. Non-Jury Trials, Jury Trials, contested motions/applications, unopposed motions/applications without the consent of the respondents are simply not being heard.

It takes two to tango. If your dance partner isn’t stepping out on to the dance floor, there isn’t much you can do; particularly when the Courts are closed down.

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Determining how much your case is worth in a Long Term Disability Case can be a bit of a weird science. But, there is a method to what many perceive as madness.

Plaintiff side personal injury lawyers would LOVE for your number to be accepted by the long term disability insurer.

Wouldn’t it be great if coming up to a number in a long term disability case was as easy as imagining the highest number in your head, spitting it out, and then the case is settled.

This would be your personal injury lawyer’s dream. The client gets what s/he wants. That number is very high. The lawyer feels great for having achieved such a significant recovery on behalf of his/her client.

Long term disability cases are not cases for pain and suffering. Nobody from the long term disability insurer committed an actionable wrong which led directly to your disability. Meaning, no one from the long term disability insurer ran you over with their car resulting in your disability (unless this actually really happened). For the most part, the disability has little to do with the action(s) of the insurer, and vice versa. While the decision of the insurer to deny, or terminate benefits will likely cause emotional stress and financial duress; it has little to do with the onset of the actual disability giving rise to the claim in the first place.

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Mediation is mandatory in any civil case commenced in Toronto, Ottawa or Windsor. There are mandatory mediation requirements under the Rules of Civil Procedure.

Mediation is also mandatory in car accident cases, but not many save for lawyers and insurance adjusters know that it is.

Buried deep inside the Insurance Act is a provision dealing specifically with mediation for car accident cases:

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Mediation can be a very nerve wracking experience; although it shouldn’t be.

But I get it.

For the majority of Plaintiffs involved in a personal injury case, it’s your first time participating in a mediation. You don’t know how a mediation works, what to do, what to wear, what to expect, or how long the mediation will take place that day.

Your personal injury lawyer should prepare you for these questions and fears, but no amount of preparation will get you ready for the real thing. You have to do it, and go through the highs and the lows to really know it.

It’s important to know at mediation, there is no Judge; no Jury; no recording devices. You cannot “win” or “lose” at mediation. The case will either settle, or it won’t settle. Sometimes, even when the case doesn’t settle, it may resolve shortly thereafter because the parties have sought additional authority, or have had some time to let the position of the other side sink in. Either way, there is no Judgement or Verdict coming out from the mediation process.

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We would like to take the time to thank all of you who rocked the vote in support of Goldfinger Injury Lawyers and Brian Goldfinger’s nomination in Canadian Lawyers’ Magazine for Top Law Firms in Plaintiff Side Personal Injury Law. Your support and well wishes have been overwhelming. Thank you. Thank you. Thank you.

We would like to use this instalment of the Toronto Injury Lawyer Blog to talk about the concept of mediation in the context of a personal injury case.

Many people have heard of the word mediation, but have never participated in a mediation before. That’s perfectly normal; especially for injured accident victims who are new to civil litigation and to the complicated world of personal injury law.

When boiled down to its core, a mediation is a confidential, without prejudice, settlement meeting. The word without prejudice means that anything that’s said in mediation, along with any offers which are exchanged won’t be held against any of the parties.

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