The majority of my clients are first time litigants:
- It’s their first time retaining a personal injury lawyer; or retaining a lawyer at all
- It’s their first time suing
- It’s their first experience with the legal system
- It’s their first time getting really hurt and needing to do something about it from a legal perspective
- It’s their first time getting denied by an insurance company
- It’s their first time feeling gaslit by an insurance company
- It’s their first time participating in sworn statements, an examination for discovery, medico-legal assessments, mediation, having surveillance conducted on them, Pre-Trial, Trial and all of the other things which go hand in hand with personal injury cases
The parties which my clients sue or seek benefits from are large and sophisticated insurance companies. This is not their first rodeo. They are well versed in the dark arts of litigation. Strategically defending lawsuits is what they do well.
Insurance companies know what they are up against. They are facing off against for the most part, unsophisticated accident victims who are hurt or injured. The Plaintiffs are new to litigation and all of the ups and downs which it presents. Insurance companies know how to say the right things because they have experience. Having their lawyers say “healing words” to appease a Plaintiff; or say all the right things to gloss over a terrible sequence of events is less expensive than paying out an award for damages.
An apology costs n0thing. Stating condolences for the loss of a loved one costs nothing as well.
But paying out of a claim costs the price of said claim.
There is a quantifiable economic difference between the two which insurance companies and their lawyers know all too well. Why pay out on a claim when you don’t have to? Why pay more on a case when you don’t have to? It makes financial sense. If an insurance company either liked your claim, or wanted to get you the compensation you deserve; you would have received that compensation by now.